Subject: RE: Praise Where Praise is Due
Author: Jesse Open
Date: Dec 24, 2002, 1:53 PM
Post ID: 1711624427
Thanks for the heads up Christopher. It is all too easy to bitch up a
blue streak when we feel slighted. It is nice for someone to take time
and pass on a kind word when they have a good dealing.
I am not currently in the market for suspension parts but Progressive
will get the nod when I make the next purchase.
Christopher Mitchell wrote:
While we loopers are used to exemplary service from the respective guzzi shops (mark and josh, gordon and rick, Erik Green) my dealings with the world outside of loopland often makes me want to bang my head against the wall. Which is why I feel the need to give a big public Nice Job to Progressive Suspension. You all know I bought my bike used...really really used. As the shocks on my bike (progressive model 12s) were pretty good (a rarity on this bike), I decided to clean them up and use them, keeping the loop budget down. Well the bushings were fairly shot and whoever installed the old metal retainers on the bushings used the wrong size and then sleeved them (1/2 of said sleeves were lost when I stripped the bike down). I have spoken with Progressive twice, the first time they sent me the bushings gratis and the second time they send me the complete mounting kit (I didn't realized I needed it the first time) again free. Now why I realize these aren't exactly million dollar parts, keep in mind that I didn't buy the shocks from them, the previous owner did. They could have told me that I was SOL and to buy a new set of shocks or charged me for a mounting kit. Instead they were really nice on their techline and geniunely wanted to help me. Its the small things that count and I thought this deserved some public praise. Not hard to guess where my next set of shocks are coming from. Happy Holidays Fellas, Chris '71 Ambo _________________________________________________________________ MSN 8 helps eliminate e-mail viruses. Get 3 months FREE*. http://join.msn.com/?page=features/virus&xAPID=42&PS=47575&PI=7324&DI=7474&SU= http://www.hotmail.msn.com/cgi-bin/getmsg&HL=1216hotmailtaglines_virusprotection_3mf |
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